After that, mine holds tune perfectly fine. A few people mentioned tuning problems the tuners aren't the best, but I'd suggest pulling on each string when you first get it, to get any extra slack out of them. I expect I'll change the strings soon, but that's a personal preference.
I haven't noticed any hum from the pickup at normal practice volume, and no grounding problems. I tuned up to C6 easily, and the single-coil pickup gives a nice bright tone that is consistent in volume from string-to-string. I've played electric/acoustic/bass for over 25 years, but got curious to try a lap steel because I've always loved the sound I know what a quality instrument should feel like, and this definitely met or exceeded my expectations.
They were very helpful and immediately sent a RMA and a return label. Luckily I still had all the packing material because I hadn't actually managed to completely unpack it. Actually the metal plate into which the leg screwed fell off. Within moments of me setting it up on it's legs, one of the legs fell off. The real problem, however, came when I managed to assemble it anyway in spite of these minor glitches. A little brute force (before I attached the leg) solved that one.
It wasn't actually pressed onto the shaft it was supposed to be attached to. There is a press-to-fit collar that holds the screw which allows adjusting the length of the leg. When I picked up one of the legs it fell apart. I still don't know what the little allen wrench that came with it is for. There were minor annoyances like absolutely no documentation - no manual in the box no manual on-line nothing. I wasn't expecting great quality - just a serviceable instrument. I bought this as a Stupid Deal of the Day.
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